News from Canada's Mortgage Experts

THIS TESTIMONIAL HAS NOT BEEN EDITED

The following is a letter sent in to our management team at MonsterMortgage.ca

Dear Mr. Ametrano,

Recently I purchased my first home, a condominium. I will admit that the process was exhausting and stressful, and occurred during what was already a very stressful time in my life. Throughout the course of the purchase, I experienced many instances of poor service, indifference, and broken promises. However, there was one beacon of light, my MonsterMortgage.ca agent, Tim Fong.

In my life, I have rarely experienced the quality of service that Tim provided. Tim was unbelievably reliable, knowledgeable, and supportive. Not only did Tim respond to any request immediately, regardless of the time, there was no quetion big or small that he could not answer. Additionally, the information he provided me was consistently correct and very comprehensive. Tim regularly contacted me just to check in and make sure I was fine, everything was on track, and to offer his assistance in any way.

I honestly feel that I could not say enough good things about Tim. His service went beyond that of a mortgage agent and there were days when he seemed to be the only thing keeping my sane while I dealt with many of the other "professionals" involved in the purchase. Without hesitation, I will recommend Tim to anyone who requires the service of a truly professional, caring, mortgage agent.

Tim Fong is a huge asset to MonsterMortgage.ca; he is reliable, knowledgeable, kind and caring professional...a true gem.

In case you are wondering, I did not know Tim prior to sending in an email request for information via your website, but I am eternally grateful that my request landed on Tim's desk.

Sincerely,

Christine.